Privacy Policy
Actualizado al 10 de setiembre 2025
Quienes somos
La dirección de nuestro sitio web es: www.servercloudhost.net
Esta política se aplica a todas las marcas, sitios web, aplicaciones, productos, servicios o tecnologías de Server Cloud Host (nos referiremos colectivamente a estos como «Servicios»). Las prácticas de privacidad adicionales para ciertos Servicios se pueden encontrar en Detalles para productos y servicios específicos.
Qué datos personales recopilamos y por qué los recopilamos
A nivel de cuenta, recopilamos y usamos la información necesaria para que pueda comprar y administrar los Servicios, brindarle soporte para esos Servicios y mejorar su experiencia con nosotros. Parte de la información se recopila y utiliza en función del consentimiento contractual y otra se basa en el consentimiento informado, que puede modificarse en cualquier momento.
Basic account information.
Information Collected. Our site uses forms where you provide us with contact information (such as your name, address, phone number, fax number, billing information, IP address and email address) to enable you to create an account, place orders, register domains, request information, and request support assistance. As you use your account, we may also collect support requests and other related information that is specific to the administration of your account and the Services with us.
Legal requirement. Este tipo de información es un requisito legal y / o contractual para poder comprar y utilizar los Servicios. Por ejemplo, estamos obligados a poder verificar este tipo de información cuando lo solicite nuestro procesador de pagos. También es necesario para poder enviarle avisos legales y es obligatorio para ciertos Servicios que ofrecemos.
Además, algunos Servicios, como los dominios, requieren esta información para que los compre. Si nos compra un dominio, la ley nos exige que recopilemos y retengamos esta información. Además, estamos obligados a verificar que la información proporcionada sea precisa y entregar los avisos legalmente requeridos con respecto a su (s) dominio (s). Consentimiento para la recolección,
How we use this information.
Sending e-mails. Legal requirement. As noted above, we use e-mail to communicate with you, to confirm your orders placed, to send information you have requested, and to send you legally or contractually required communications. These types of communications are not included in any of our opt-out procedures.
Sending e-mails:
Service Communications and Promotional Communications. We may also use this information when it is important for us to communicate with you regarding changes to the functionality of the Services you have purchased and/or our website and to provide customer service ("Service Communications"). By creating an account with us and/or purchasing our Services, you agree to receive these types of communications and acknowledge that they are not optional.
Legally required disclosure. We will never share your information without your permission or in ways other than those described in this policy. The only exceptions to this are when we are required to do so by law, in the good faith belief that such action is necessary to comply with the law, or when we must comply with legal process. Examples of these types of exceptions are court orders, subpoenas. In each of these situations, we will carefully review the documentation provided and will comply only if such documentation meets the required legal standards.
Changes in our practices. Si cambiamos nuestras prácticas de manejo de información u otros aspectos de privacidad, publicaremos esos cambios en esta declaración de privacidad.
Si hacemos algún cambio material, le notificaremos mediante un aviso en este sitio antes de que el cambio entre en vigencia, y también podemos intentar notificarle por correo electrónico sobre los cambios de privacidad, si es necesario.
Retention and deletion of account information.
After account cancellation, all of your personally identifiable information is placed in "deactivated" status within our relevant databases. However, you should be aware that deactivation of your account does not mean that your personally identifiable information has been completely removed from our database. We will retain and use your personally identifiable information, if necessary, to resolve disputes, enforce our agreements and/or as required by law or regulation. Therefore, it may not be immediately deleted upon request and is an approved exception to Server Cloud Host's deletion rights. By creating an account with us, using our support services and/or purchasing Services, you acknowledge and agree to these retention terms.
Collection of information: use of the site
- Device information. We collect information from your devices (computers, cell phones, tablets, etc.), such as IP address, cookie information, so that we can recognize your devices and provide you with legal notices (if required by your country of residence), assistance services (when you communicate with our support staff) and personalized experiences on our site and emails. Certain types of collection and use may be optional and controlled through our cookie tools.
- Information from others. We are dedicated to continually improving your experience on our website. Some of the tools we use and what they are used for are.
- Log files: We use information collected about you from our site statistics through log files provided by third-party tracking partners. We also collect broad demographic information from this data to help us improve our site and make your browsing and shopping experience more enjoyable. This is not linked to any personally identifiable information.
- Cookies: Our site uses cookies to keep track of your session information. We link the information we store in cookies to the personally identifiable information you submit while on our site.
- Third-party websites and product offerings: our site also contains links to other third party websites, especially where we offer their products or services.
- In no case is the same Service eligible for more than one reimbursement.
- Services must be cancelled before we can issue a refund.
- No refund will be made if your Service(s) are suspended or cancelled for cause.
- If the Services purchased include free domain name registration as part of a promotion or sale of the Services and you cancel the Services purchased, the standard domain name price will be deducted from the refund amount. If the refund amount is less than the standard domain name price, you must choose to pay the difference or forfeit the domain name, in which case ownership of the domain name will revert to Server Cloud Host.
- All refunds are processed in US dollars: you, the customer, are solely responsible for any fluctuations in exchange rates between the time of payment and the time of refund.
- Unless you request otherwise, refunds will be credited to your Server Cloud Host account balance.
- Any processing fees will be deducted from a refund.
Actualizado al 10 de setiembre 2025
Quienes somos
La dirección de nuestro sitio web es: www.servercloudhost.net
Esta política se aplica a todas las marcas, sitios web, aplicaciones, productos, servicios o tecnologías de Server Cloud Host (nos referiremos colectivamente a estos como «Servicios»). Las prácticas de privacidad adicionales para ciertos Servicios se pueden encontrar en Detalles para productos y servicios específicos.
Qué datos personales recopilamos y por qué los recopilamos
A nivel de cuenta, recopilamos y usamos la información necesaria para que pueda comprar y administrar los Servicios, brindarle soporte para esos Servicios y mejorar su experiencia con nosotros. Parte de la información se recopila y utiliza en función del consentimiento contractual y otra se basa en el consentimiento informado, que puede modificarse en cualquier momento.
Basic account information.
Information Collected. Our site uses forms where you provide us with contact information (such as your name, address, phone number, fax number, billing information, IP address and email address) to enable you to create an account, place orders, register domains, request information, and request support assistance. As you use your account, we may also collect support requests and other related information that is specific to the administration of your account and the Services with us.
Legal requirement. Este tipo de información es un requisito legal y / o contractual para poder comprar y utilizar los Servicios. Por ejemplo, estamos obligados a poder verificar este tipo de información cuando lo solicite nuestro procesador de pagos. También es necesario para poder enviarle avisos legales y es obligatorio para ciertos Servicios que ofrecemos.
Además, algunos Servicios, como los dominios, requieren esta información para que los compre. Si nos compra un dominio, la ley nos exige que recopilemos y retengamos esta información. Además, estamos obligados a verificar que la información proporcionada sea precisa y entregar los avisos legalmente requeridos con respecto a su (s) dominio (s). Consentimiento para la recolección,
How we use this information.
Sending e-mails. Legal requirement. As noted above, we use e-mail to communicate with you, to confirm your orders placed, to send information you have requested, and to send you legally or contractually required communications. These types of communications are not included in any of our opt-out procedures.
Sending e-mails:
Service Communications and Promotional Communications. We may also use this information when it is important for us to communicate with you regarding changes to the functionality of the Services you have purchased and/or our website and to provide customer service ("Service Communications"). By creating an account with us and/or purchasing our Services, you agree to receive these types of communications and acknowledge that they are not optional.
Legally required disclosure. We will never share your information without your permission or in ways other than those described in this policy. The only exceptions to this are when we are required to do so by law, in the good faith belief that such action is necessary to comply with the law, or when we must comply with legal process. Examples of these types of exceptions are court orders, subpoenas. In each of these situations, we will carefully review the documentation provided and will comply only if such documentation meets the required legal standards.
Changes in our practices. Si cambiamos nuestras prácticas de manejo de información u otros aspectos de privacidad, publicaremos esos cambios en esta declaración de privacidad.
Si hacemos algún cambio material, le notificaremos mediante un aviso en este sitio antes de que el cambio entre en vigencia, y también podemos intentar notificarle por correo electrónico sobre los cambios de privacidad, si es necesario.
Retention and deletion of account information.
After account cancellation, all of your personally identifiable information is placed in "deactivated" status within our relevant databases. However, you should be aware that deactivation of your account does not mean that your personally identifiable information has been completely removed from our database. We will retain and use your personally identifiable information, if necessary, to resolve disputes, enforce our agreements and/or as required by law or regulation. Therefore, it may not be immediately deleted upon request and is an approved exception to Server Cloud Host's deletion rights. By creating an account with us, using our support services and/or purchasing Services, you acknowledge and agree to these retention terms.
Collection of information: use of the site
- Device information. We collect information from your devices (computers, cell phones, tablets, etc.), such as IP address, cookie information, so that we can recognize your devices and provide you with legal notices (if required by your country of residence), assistance services (when you communicate with our support staff) and personalized experiences on our site and emails. Certain types of collection and use may be optional and controlled through our cookie tools.
- Information from others. We are dedicated to continually improving your experience on our website. Some of the tools we use and what they are used for are.
- Log files: We use information collected about you from our site statistics through log files provided by third-party tracking partners. We also collect broad demographic information from this data to help us improve our site and make your browsing and shopping experience more enjoyable. This is not linked to any personally identifiable information.
- Cookies: Our site uses cookies to keep track of your session information. We link the information we store in cookies to the personally identifiable information you submit while on our site.
- Third-party websites and product offerings: our site also contains links to other third party websites, especially where we offer their products or services.
- In no case is the same Service eligible for more than one reimbursement.
- Services must be cancelled before we can issue a refund.
- No refund will be made if your Service(s) are suspended or cancelled for cause.
- If the Services purchased include free domain name registration as part of a promotion or sale of the Services and you cancel the Services purchased, the standard domain name price will be deducted from the refund amount. If the refund amount is less than the standard domain name price, you must choose to pay the difference or forfeit the domain name, in which case ownership of the domain name will revert to Server Cloud Host.
- All refunds are processed in US dollars: you, the customer, are solely responsible for any fluctuations in exchange rates between the time of payment and the time of refund.
- Unless you request otherwise, refunds will be credited to your Server Cloud Host account balance.
- Any processing fees will be deducted from a refund.